Our rental days are based on a 24 hour period: the time you pick up your rental is the time it is due back.
Our cars are very reliable. We employ our own technicians who service the cars on a routine basis, and the cars receive a full safety check at each service.
If in the event of a breakdown or other unforseen circumstance, give us a call during normal office hours and we will send out a technician to get you going again.
For after hours issues, we offer service through RACV , NRMA and RACQ.
No. Our roadside cover does not include non-mechanical call-outs such as locking your keys in the car, losing your keys, running out of petrol, etc. A call-out fee may apply – ask in-store.
No. The car needs to be returned to the location it was rented from.
No. All cars are to be returned during office hours. If you return the car outside of our office hours it will be parked at your own risk and considered to be your responsibility until the car is checked in by a rental officer. Click here to see our office hours.
You need to be at least 23 years of age to rent a car from us. An age surcharge of $10.00 per day applies to drivers 23 - 24 years of age when renting an Upgrade car.
No. All drivers need to have their details and signatures on the rental agreement in order to be covered for any damages.
You can pay with either cash or credit card for our Metro Traveller cars, or with a credit card if you’re renting an Out of Metro Traveller car.
You are required to pay for the rental and bond/deposit when you pick up the vehicle.
Yes, but all parties will need to sign the rental agreement.
Our Metro Traveller cars are only permitted within the metropolitan area, approximately a 50 kilometre radius from the city centre (see area of use maps). Some travel is permitted beyond this boundary for a small fee – ask in store for details.
Out of Metro Traveller cars are permitted to travel anywhere within the state they are rented in.
Some stores do stock Baby Seats, however, we are not licenced to fit them. Please enquire at time of booking.