You need to be at least 21 years of age and have no less than 2 years driving experience to rent a car from us. An age surcharge of $10.00 per day applies to drivers 21 - 24 years of age when renting.
Our rental days are based on a 24 hour period: the time you pick up your rental is the time it is due back.
Our cars are very reliable. We employ our own technicians who service the cars on a routine basis, and the cars receive a full safety check at each service.
If in the event of a breakdown or other unforseen circumstance, give us a call during normal office hours and we will send out a technician to get you going again.
For after hours issues, we offer service through RACV , NRMA and RACQ.
No. Our roadside cover does not include non-mechanical call-outs such as locking your keys in the car, losing your keys, running out of petrol, etc. A call-out fee may apply – ask in-store.
No. The car needs to be returned to the location it was rented from.
No. All cars are to be returned during office hours. If you return the car outside of our office hours it will be parked at your own risk and considered to be your responsibility until the car is checked in by a rental officer. Click here to see our office hours.
No. All drivers need to have their details and signatures on the rental agreement in order to be covered for any damages.
You can pay with either cash, debit or credit card for our Metro cars. Out of Metro Cars require debit or credit card bonds.
You are required to pay for the rental and bond when you pick up the vehicle.
Yes, but all parties will need to sign the rental agreement.
Our Metro cars are only permitted within the metropolitan area, approximately a 55 kilometre radius from the city centre (see area of use maps). Some travel is permitted beyond this boundary for a small fee – ask in-store for details.
Out of Metro cars are permitted to travel anywhere within the state they are rented in.
Some stores do stock Baby Seats, however, we are not licenced to fit them. Please enquire at time of booking.